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Shedding light on data protection – our top tips
Failing to comply with the Data Protection Act can land your organisation with a hefty £500,000 fine - could you prove that you are in line with best practice?
On your marks ...
Jane Tomlinson’s Arena Group Junior and Mini Fun Run got off to a flying start this month with launches at three Yorkshire schools. Now in its fourth year, the event has become Yorkshire’s biggest free mass participation running event for children.
Improving customer service at Hull & East Yorkshire Credit Union
Converting documents to electronic format and shredding the paper copies has saved money on file storage. Electronic document management (EDM) has also helped efficiency and security whilst customer service has been boosted by putting critical documents at the fingertips of staff.
Top Customer Tools on the Arena website
If you are in a hurry and don’t have time to contact our call control team, or you want to request supplies and service from Arena outside of working hours then our website is the place to be.
Thanks received from Heaton Primary School
Arena recently made a donation to Heaton Primary School in Bradford to support their Autumn Fair.
A Christmas Gift from Arena
A group of intrepid Arena explorers took a chilly trek to the North Pole as winter approached, to help Father Christmas in the run-up to his busiest time of the year. Our Professional Services Manager, Ian Fox, tells us a festive document management tale.
UK Paperless Office Dreams are Coming True
A recent survey by Kyocera Mita has revealed a massive 40% drop in the number of pages printed by UK office workers over the last 12 months. An average 10,000 daily sheets to 6,000 is not to be sniffed at so we've taken a look at the probable causes.
Congratulations to our iPad winner!
Congratulations to Carolynne Thurlbeck, Head of Administration at Barnsley College who won our recent prize draw and received a shiney new iPad.
Arena volunteers spread festive cheer at the Holbeck Elderly Aid Christmas Party
Earlier this month six Arena volunteers went to spread some Christmas joy by helping out at Holbeck Elderly Aid's Christmas Party.
Happy Birthday Arena!
This month the Arena Group is celebrating its 20th anniversary. I’ve been talking to a few of our longest serving team members to find out how it all began and why they have continued to work for Arena.
A Lesson in Document Management from Bradford Grammar School
Bradford Grammar faces the same pressures as any business in the current climate – to give the best service to pupils and parents, for the best price. The school is gaining a major competitive edge with its intelligent document management strategy.
If you go down to Middleton Park today …
You’re sure to find that some helpful Arena volunteers have been clearing brambles from the paths for their latest CSR effort!
Arena delivers a star performance for Konica Minolta!
Every Konica Minolta dealer is audited against a set of servicing guidelines. Those who meet the necessary requirements are awarded 3, 4 or 5 stars. Arena is one of only 12 UK dealers to have been awarded the full 5 stars.
Report calls for Europe to shake up its out-dated business practices
A recent study from Coleman Parkes Research finds that inefficiency in the management of business critical documents means European businesses are losing billions in revenue through wasted time, clerical errors and damaged client services.
Back to school - top tips for document management in education and beyond
Arena has a breadth of experience working with schools, colleges and universities. We are helping to solve a host of challenges currently faced by organisations operating in the education sector. Many of these are transferrable to other businesses and sectors so we’ve put together our 5 top tips to help you on your way along the path to better efficiency.
The positive impact of managed print services: 1 year on at Morrish Solicitors LLP
One year after installing a managed print service for Morrish Solicitors LLP we re-visited their head office in Leeds to review the impact of the new strategy. Jaime Lockwood, IT manager, spoke to us about the positive outcome in terms of cost, fleet maintenance and environmental impact.
Record breaking Arena IT engineer has his head in the clouds!
Incredibly brave Arena IT Systems engineer, Delraj Singh, recently leapt out of a plane for a charity world record attempt. Del joined a team of 131 sky divers to narrowly beat the world record for the most tandem sky dives in 24 hours.
Are we witnessing the demise of the printed book?
Amazon and Waterstones have both reported the first sales eclipse of printed books by their digital counterparts. With a keen interest in the rise of the less paper office – even indeed, the less paper lifestyle, this recent news story caught our eye. Read our take on this and send us your own comments.
Meet our Customer Relationship Managers
You may have received a visit within the last 12 months from one of our new Customer Relationship Managers (CRMs). Tasked with travelling around our existing client base, our CRMs are there to speedily handle any queries and make sure that your business is getting maximum value in return for your investment in Arena.
Arena Group Jane Tomlinson Run for All series concludes in York
July saw the last of the Arena Group Jane Tomlinson Junior and Mini Fun Runs take place in York. 400 children from the age of 3 to 14 came together to take part in the event which started from Knavesmire Road, near York’s racecourse.
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